HIPAA COMPLIANCE AND THE GROWTH OF TEXTING

Tweet                     In case you haven’t noticed, texting is currently more popular than ever. According to a recent report from Gallup®, “Text is the most used form of communication for American adults under 50.” As […]

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MSPs: Know Your Intellectual Property Rights

Tweet As an MSP you probably haven’t given much thought to your intellectual property. But just about every MSP has some to protect. Like snowflakes, no two MSPs are exactly alike, so chances are you have processes and systems in […]

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Three Managed Services Issues that Still Need Attention

Tweet As we look back on the year that was in managed services, three issues rise to the top that should have been solved by now but still need attention. The king of them all, not surprisingly, is MSPs’ nagging uneasiness […]

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Inside SolarWinds MSP – What we’re working on

Tweet MSP N-central 11.0 delivered exciting new features like role-based permissions, integration with our MSP Backup and Recovery tool, and the patch home page—all of which have set the stage for a great 2017.  Here is a glimpse into what […]

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Three Critical SLA Considerations for MSPs

TweetThe SLA (Service Level Agreement) is one of the foundational blocks of a successful managed services practice. If you are delivering services to clients without an SLA, you may live to regret it. The SLA protects you and the clients. […]

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