Help Desk Manager

Ticketing Management System Great help desk and ticketing management software should make your life easier. That’s why our help desk and ticketing system handles tickets- so you can focus on helping your customers. With the right features to make sure […]

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Careers

We offer these opportunities for Talented Dynamic individuals that are looking to be challenged every day. Our Company is very specialized in a specific ICT sector of Industry. As we are the Channel Distribution Partner of Solarwinds N-able for Africa, we […]

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Report Manager

Report Manager is an essential tool to quickly and easily quantify the value of managed services, drive the right IT discussions, and build a Trusted Advisor relationship with customers. CHOOSE FROM OVER 45 READY-TO-USE REPORTS Report Manager gives you the […]

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N-Central

NCentral is the all-in-one software platform for delivering better ICT service, N-central provides powerful NOC and help desk tools to monitor, manage and support your customers’ IT infrastructure — no matter what their needs might be. First, N-central makes remote […]

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Latest Blog

Five Managed Services Trends to Watch in 2017

A new year always starts full of promise. We take stock in the accomplishments and unrealized plans of the closing year, and set new goals and plans to tackle unfinished business in the year ahead. In that spirit, rather than […]

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Getting Law Firms’ Heads Into the Cloud (Part 2)

The first part of this two-part blog post featured four lessons MSPs can learn from the American Bar Association (ABA) 2016 Legal Technology Survey Report. Here are four more. Lesson 5: Reservations rule MSPs should be prepared to address a […]

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Law Firms and the Cloud: What MSPs Can Learn From the ABA Survey (Part One)

We’ve said a lot over the past few months about cloud computing in a number of verticals, but not much about the professional services sub-vertical known as law firms. That is, until now. The American Bar Association (ABA) 2016 Legal […]

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5 HIPAA Compliance Mistakes MSPs Need to Know About

You might think that by now, most healthcare providers have the basics of compliance with the Health Insurance Portability and Accountability Act (HIPAA) down pat. But think again, because according to the Health and Human Services Office of Civil Rights […]

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SolarWinds MSP Report Manager 5.0 released!

We are pleased to announce the general availability of Report Manager 5.0 to our on-premises customers.  This release features several improvements including the much anticipated Scheduled Report Profiles which allow you to create and configure a single report and schedule […]

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Year-end Business Reviews: What Worked?

As the year winds down, MSPs should review business plans to determine whether any changes are in order. Take a look back at the past year to see what has worked, what hasn’t, and what adjustments the business needs to […]

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Tips for Hiring Millennials

CBS’ new sitcom “The Great Indoors” pokes fun at the generation gap between millennials and Gen Xers. In one episode, a millennial employee gets a bad review and his mother complains to HR, which then proceeds to dress down the […]

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If Your Client Doesn’t Take Security Seriously, Walk Away

If your client’s network isn’t secure, how does that affect you? It’s a question every MSP must grapple with in agreeing to provide remote services to clients. If the answer isn’t acceptable, you have to seriously consider walking away from […]

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Top Strategic Tech Trends For 2017: Part Two

A previous blog post spotlighted the first five of 10 strategic—and potentially disruptive—technology trends for 2017, as identified by research firm Gartner. Here are the other five—with Gartner’s take on which vertical markets may be impacted by each. 6—Blockchain and […]

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Top Strategic Tech Trends For 2017: Part One

The end of 2016 is still two months away, but it isn’t too early for forward-looking MSPs in all vertical markets to get a handle on next year’s IT trends. This is especially true of strategic technology trends—defined by Gartner […]

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