Help Desk Manager

Ticketing Management System Great help desk and ticketing management software should make your life easier. That’s why our help desk and ticketing system handles tickets- so you can focus on helping your customers. With the right features to make sure […]

Read More

Careers

We offer these opportunities for Talented Dynamic individuals that are looking to be challenged every day. Our Company is very specialized in a specific ICT sector of Industry. As we are the Channel Distribution Partner of Solarwinds N-able for Africa, we […]

Read More

Report Manager

Report Manager is an essential tool to quickly and easily quantify the value of managed services, drive the right IT discussions, and build a Trusted Advisor relationship with customers. CHOOSE FROM OVER 45 READY-TO-USE REPORTS Report Manager gives you the […]

Read More

N-Central

NCentral is the all-in-one software platform for delivering better ICT service, N-central provides powerful NOC and help desk tools to monitor, manage and support your customers’ IT infrastructure — no matter what their needs might be. First, N-central makes remote […]

Read More
Latest Blog

5 HIPAA Compliance Mistakes MSPs Need to Know About

You might think that by now, most healthcare providers have the basics of compliance with the Health Insurance Portability and Accountability Act (HIPAA) down pat. But think again, because according to the Health and Human Services Office of Civil Rights […]

read more

SolarWinds MSP Report Manager 5.0 released!

We are pleased to announce the general availability of Report Manager 5.0 to our on-premises customers.  This release features several improvements including the much anticipated Scheduled Report Profiles which allow you to create and configure a single report and schedule […]

read more

Year-end Business Reviews: What Worked?

As the year winds down, MSPs should review business plans to determine whether any changes are in order. Take a look back at the past year to see what has worked, what hasn’t, and what adjustments the business needs to […]

read more

Tips for Hiring Millennials

CBS’ new sitcom “The Great Indoors” pokes fun at the generation gap between millennials and Gen Xers. In one episode, a millennial employee gets a bad review and his mother complains to HR, which then proceeds to dress down the […]

read more

If Your Client Doesn’t Take Security Seriously, Walk Away

If your client’s network isn’t secure, how does that affect you? It’s a question every MSP must grapple with in agreeing to provide remote services to clients. If the answer isn’t acceptable, you have to seriously consider walking away from […]

read more

Top Strategic Tech Trends For 2017: Part Two

A previous blog post spotlighted the first five of 10 strategic—and potentially disruptive—technology trends for 2017, as identified by research firm Gartner. Here are the other five—with Gartner’s take on which vertical markets may be impacted by each. 6—Blockchain and […]

read more

Top Strategic Tech Trends For 2017: Part One

The end of 2016 is still two months away, but it isn’t too early for forward-looking MSPs in all vertical markets to get a handle on next year’s IT trends. This is especially true of strategic technology trends—defined by Gartner […]

read more

Selling Government Clients on Cyber-Insurance (and How it Benefits MSPs)

With data breaches and other cyber-compromises so prevalent in seemingly every vertical market, it stands to reason that the government sector would be more proactive about obtaining cyber-insurance. But this isn’t the case: A 2015 survey by the National Association […]

read more

Audit and Other Protocols: What’s New in the World of HIPAA

Several recent blog entries have spotlighted retailers and compliance with the Payment Card Industry Data Security Standard (PCI DSS). But given a few developments when it comes to another set of rules for another vertical market—the Health Insurance Portability and […]

read more

Poll Results: Work & Lifestyle Habits of IT Professionals

MailerMailer, makers of the IT marketing tool, Presstacular, conducted a poll of IT workers and business owners to learn more about their daily life, both in the office and away from work. We first inquired about work habits such as when […]

read more