Cape Town Events

Tactics ICT Services in partnership with Solarwinds International is holding a training event regarding the NCentral Solution features and offering on the 3rd May 2017 starting at 09h00. Please feel free to register with us regarding the event by sending a […]

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Johannesburg Events

Tactics ICT Services in partnership with Solarwinds International is holding a training event regarding the NCentral Solution on the 5th May 2017 starting at 09h00. Please feel free to register with us regarding the event by sending a request to […]

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Latest Blog

Creating a Buyer Persona of Your Ideal Client

A quick and relatively simple way to find valuable marketing data for your business is to take a closer look at your existing client base. Recognizing who hired you and why will help you understand the type of company and […]

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Three Managed Services Issues that Still Need Attention

As we look back on the year that was in managed services, three issues rise to the top that should have been solved by now but still need attention. The king of them all, not surprisingly, is MSPs’ nagging uneasiness with […]

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Education MSPs: Wake Up to the Ransomware Challenge

  Last year, hackers unleashed a malware attack on the Swedesboro-Woolwich School District in New Jersey, which encompasses four elementary schools with a total of 2,000 students. The attack brought district-wide access to email to a halt, crippled the point […]

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Building a Profitable Business into the Future

As an MSP, you’re expected to be something of a clairvoyant by anticipating customer needs and predicting your own fortunes. Neither is easy. And when it comes to projecting profitability, it requires a fine calibration of income and operational costs. […]

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6 Cybersecurity Trends to Watch in 2017

Each year seems to bring new cybercrime records, as malware authors and hackers conspire to find new ways to break into networks and steal data. As we look into 2017, don’t expect this to change. If anything, we are bound […]

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The StreetScooter: A Tale of Tech Disruption and Customer Satisfaction

This is the time of year when pundits, prophets and prognosticators deliver pronouncements and previews of developments to watch for in the new year. Sometimes predictable, sometimes profound, most are forgotten as promptly as the best intentioned of new year […]

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Inside SolarWinds MSP – What we’re working on

MSP N-central 11.0 delivered exciting new features like role-based permissions, integration with our MSP Backup and Recovery tool, and the patch home page—all of which have set the stage for a great 2017.  Here is a glimpse into what we […]

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MSPs Need a Cloud Strategy in 2017

If you haven’t yet, make 2017 the year to develop a cloud strategy. This is the single most important new year’s resolution MSPs can make. The cloud is inevitable, as enterprises and SMBs alike continue to invest in cloud services […]

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Five Managed Services Trends to Watch in 2017

A new year always starts full of promise. We take stock in the accomplishments and unrealized plans of the closing year, and set new goals and plans to tackle unfinished business in the year ahead. In that spirit, rather than […]

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Getting Law Firms’ Heads Into the Cloud (Part 2)

The first part of this two-part blog post featured four lessons MSPs can learn from the American Bar Association (ABA) 2016 Legal Technology Survey Report. Here are four more. Lesson 5: Reservations rule MSPs should be prepared to address a […]

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